Quotes Overview & Search: Accept
Creating, searching, and managing quotes
Accept
A quote is accepted when either:
the quote's "Accept" button is clicked or
the acceptQuote API is run
Validations
If the Quotes / Vehicle "Preferred Dealer" is required, the user will receive an alert message and cannot proceed until the "Preferred Dealer" is entered. "Preferred Dealer" is made mandatory by setting to 'yes'.
If the Clients / Quote Defaults "Luxury Charge Event" field is checked and the Quotes / Finance "Luxury Car Charge" is greater than 0.00 and an active Quotes / Events 'Luxury Charge Event' has not been created, the user will receive an alert message and cannot proceed until the event has been created.
If configured, you may be asked to confirm the value of the "Procurement Fee" has been agreed to by the stored "Preferred Dealer".
If the setting is checked and if OK, the order count increases by 1. This is restricted by the maximum orders allowed. If multiple orders are not allowed, the user is stopped from accepting a quote a second time.
A confirmation alert message "Click OK to create new Order..." requires confirmation.
Finally, once all validations and alert messages have been dealt with, a loading screen will appear, then the quote is accepted.
If the Contract Types:Details "Application Reference on Accept" is ticked, the user will see an alert warning on Accept and cannot proceed until the "Application Reference" is entered. Link to Quotes Setup.
Updates
A new contract record is created with a "Reg Number" of 'ORDER'.
The Contracts / Order field "Quote Number" contains the "Quote ID" and is a hyperlink back to the quote.
The Contracts / Order "Order Status" fields are populated with the status that contains the code "NEW".
The quote's header status becomes a hyperlink to the contract (if more than one contract has been created, the hyperlink pop-up lists all the linked contracts).
The quote details are updated into the contract and the fields are listed below (most values are also populated on "Settle").
Settle
Settle updates the linked contract to reflect updates made in the quote. This is useful if the quote has been changed (e.g. budget changes) and the contract needs to be updated.
If a Contract Types / Accruals Posting Class has been added after the contract was originally created, "Settle" will add the posting class into the contract's budget records.
The Settle button is only displayed if:
The quote has been accepted
There is only one linked contract (order_count = 1)
The Settle button will not run if the Contract Type on the quote and contract do not match. If there is a mismatch, you will be given an Alert: "Contract Type does not match in Contract, cannot Settle!"
You can accept a quote more than once if the flag is set to 'yes'. If it is set to 'no' and the field = 0, then the acceptance can proceed, otherwise the process will be stopped with the following message: "You cannot accept this quote more than once!".
Bespoke Fields can be used to update specific contract fields on 'Accept' values with client-specific development. Contact your Account Manager if you'd like to discuss this.
Contract Updates on Accept or Settle
Insurance Updates on Accept or Settle
When a quote is accepted or settled, the insurance details are updated into the Contracts / Insurance tab as per the table below. The update will vary depending on which type of Policy Owner is selected in the quote.
If there is no Comprehensive Insurance Budget (INS) selected on the quote, none of the fields below will populate in the contract, except "Policy Owner". The descriptions below presume there is an active INS quote budget.
If a Quote change the "Policy Owner" to Driver Policy or Client Policy where field is set to internal policy owner when Settle the quote, the created Contracts Insurance field "Policy Number", "Start Date" and "Policy Due Date" will be flushed with proper Audit records.
Tip: If you have created a Contracts / Payments schedule, this will not be updated if the insurance in a quote changes and is settled. You will need to review and vary the payment schedule afterwards to reflect the changes.
Warning: The Contracts / Insurance values will not be correct if a user has manually over-ridden the calculated "Annual Ins" on a quote. You may also get an incorrect insurance calculation if you modify a quote to create a lease extension.
Quote Events Created on Accept
If the procurement flag is checked on when accepting the Quote, a warning message appears:
"Confirm that [Preferred Dealer Name] has agreed to pay a procurement fee of [Procurement] on this vehicle."
[OK] [Cancel]
If OK is clicked, a Quotes / Event record will be created.
This warning is appearing based on the set up control. This control needs to set 'enablealertflag' = Yes and 'Event Code' = any event code.
Contract Events Created on Accept
The following contract events may be created when a quote is accepted, depending on your settings and quote data.
The Contracts / Events "Completed" check box will be set to match what is set in the Posting Classes / Details "Event Completed" field.